INCLUDES:
-
1 Year Drop Protection Plan! + 2 Year Standard Warranty!
- New condition with Free UPS Shipping!
- No Sales Tax if shipped outside of Florida
- Fabric Carrying Case, Tripod Mount, 1 Battery, Lens Cap, and Charging kit.
● International Shipping Available. Please contact MatterFix at info@matterfix.io. Customer is responsible for all customs taxes, duties, and fees. All international orders must be paid by wire transfer or added 3% processing fee.
Warranty:
All new Matterport Pro3 MC300 cameras that we sell have a 2 year warranty against defects. New batteries and new tripod mounts have a 1 year warranty against defects. New Charging Kits have a 90 day warranty against defects. The warranty begins on the day that the camera is delivered to you. If any part develops a defect in the functionality, we will repair or replace that part under warranty. This warranty is voided if the camera has any physical damage or liquid damage. MatterFix is not responsible for damage that occurs during shipping.
The camera has a 14 day exchange/refund period. This 14 day period begins on the day that the customer receives the camera. The customer may exchange the camera towards a different camera or item. The customer may return the camera for a refund of the purchase price.
The customer is responsible for all shipping costs when shipping the camera to MatterFix. If the camera is being exchanged with another item, or if a warranty repair was performed, MatterFix will pay for UPS Ground with signature confirmation shipping to the customer (USA customers only). If the customer is located outside of the USA, the customer is responsible for all shipping costs when shipping to the customer. Customers are responsible for all fees associated with shipping their camera to and from the USA. These may include shipping costs, import fees, export fees, taxes, duties, tariffs, brokerage fees, etc. MatterFix will invoice the customer for any import fees that we get billed for.
Drop Protection:
We will warranty up to two instances of physical damage to a camera for 1 year. The warranty begins on the day that the camera is delivered to you. We will replace all parts that are not functioning properly, cracked, and bent. We will not replace parts that only contain cosmetic scratches, scuffs, or scrapes. The 2 year defect warranty will be voided by physical damage.
